Terms of Service

By accessing or using thehumansai.com (the "Website") or any services provided by HumansAI ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Website or services. These terms apply to all visitors, users, and clients of our AI automation services across all regions we serve.

HumansAI provides AI automation services including but not limited to: AI chatbots and virtual assistants, workflow automation, data analytics, customer support automation, document processing, marketing automation, sales automation, custom AI solutions, AI integration services, and AI consulting. Services are provided on a project basis as outlined in individual service agreements.

Initial consultations are provided free of charge with no obligation. Formal engagement begins only upon mutual agreement of a service proposal, including scope, timeline, pricing, and deliverables. All pricing is as quoted in individual proposals. Project timelines are estimates and may vary based on complexity, client responsiveness, and scope changes.

When engaging our services, you agree to:

• Provide accurate and complete information necessary for service delivery
• Grant reasonable access to systems and data required for implementation
• Designate a point of contact for project communication
• Review and provide timely feedback on deliverables
• Comply with all applicable laws regarding data you provide to us

Upon full payment, clients receive ownership of custom-built solutions and deliverables as specified in the service agreement. HumansAI retains ownership of proprietary tools, frameworks, methodologies, and pre-existing intellectual property used in service delivery. We may use anonymized project outcomes for case studies and marketing with client consent.

We treat all client data, business processes, and project details as confidential. We will not disclose confidential information to third parties except as required by law or with explicit consent. This obligation survives the termination of any service agreement.

Our handling of personal data is governed by our Privacy Policy. We implement industry-standard security measures including SOC 2 Type II certified infrastructure, end-to-end encryption, and role-based access controls. We comply with HIPAA, CCPA, UK GDPR, Australian Privacy Act, UAE Data Protection Law, and NZ Privacy Act as applicable.

Post-deployment support is provided for 90 days as standard, including performance monitoring, bug fixes, and optimization. Extended support and maintenance plans are available separately. We aim to respond to support requests within 24 business hours.

To the maximum extent permitted by law, HumansAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

We provide our services with reasonable skill and care. However, we do not guarantee specific business outcomes (e.g., exact cost savings percentages or revenue increases). Statistics and projections referenced on our Website are based on industry data and client averages, and individual results may vary. The Website content is provided "as is" for informational purposes.

Either party may terminate a service engagement as specified in the individual service agreement. Upon termination, all outstanding fees become due. We will assist with reasonable transition of services and data upon termination.

You agree not to:

• Use the Website for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Website
• Interfere with the proper functioning of the Website
• Scrape, crawl, or harvest data from the Website without permission (AI search crawlers are permitted as specified in our robots.txt)
• Submit false or misleading information through any forms

These Terms shall be governed by the laws of the jurisdiction in which the service is primarily delivered. For services in the United States, Delaware law applies. For the United Kingdom, English law applies. For Australia, the laws of New South Wales apply. For UAE, the laws of the DIFC apply. For New Zealand, New Zealand law applies.

We reserve the right to update these Terms at any time. The "Last updated" date at the top reflects the most recent revision. Continued use of our Website or services after changes constitutes acceptance.

For questions about these Terms, contact us at:

HumansAI
Email: [email protected]
Website: thehumansai.com